Refund policy
At Glamysta, we want you to shop with confidence. Please review our return and refund guidelines below for orders delivered within the United States.
1. 30-Day Return Window
You may request a return within 30 days of receiving your order. To be eligible, items must be:
- Unused and unworn
- In original condition
- With all tags attached
- In original packaging
Returns that do not meet these conditions may not be accepted.
2. How to Start a Return
To request a return, please contact us at support@glamysta.store.
Once your request is approved, we will provide:
- A return shipping label
- Step-by-step return instructions
Please note: Items sent back without prior approval will not be accepted.
3. Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us as soon as possible. We will review the issue and arrange a replacement or appropriate solution promptly.
4. Exchanges
We offer exchanges only in the following cases:
- Damaged or defective items
- Incorrect product received
- Wrong size (if applicable)
To request an exchange, email us at support@glamysta.store.
Delivery times for replacement items may vary depending on your location.
5. Restocking Fee
We do not charge any restocking fees on returns.
6. Refunds
Once your returned item is received and inspected, we will notify you about the approval status of your refund.
If approved:
- Refunds will be issued to your original payment method
- Processing time is typically 5–7 business days
- Maximum processing time is up to 7 days after approval
7. Discount Policy
Discounts must be applied at checkout. We are unable to issue refunds or adjustments for promotions that were not used during the purchase.
Contact Information:
If you have any questions, our support team is here to assist you.
Address: 50 Pine St, Garden City, New York 11530, United States
Phone: +1 281 216-6971
Email: support@glamysta.store
Thank you for shopping with Glamysta. We appreciate your trust and look forward to serving you again.